We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. My son is Trandon! Sit back and relax while we do the work. ", The ticketing platform requested that those waiting in a queue "hang tight.". If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. 1 month and no payment is absolutely ridiculous. This is a technical issue. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. There is no clear resolution for tickets purchased with them . Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. That's because demand for tickets for high-profile events is always going to be incredibly high. I had to cancel my tickets - ticketmaster resold them! Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. Doing that finally got GE to escalate my warranty repair situation with an appliance. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. 3.How do I contact Ticket Exchange by Ticketmaster? It's their nature. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. These answers can be found at Ticketmaster Fan Support. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. Server is down. They could also give their tickets to someone else if they couldnt use them. MSG has a laser reading customer phones for entry into arena. I can only access them the day of the concert !? Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. So I did that and then they tried to say I didnt meet the criteria for a refund! Our Verified Tickets guarantee a secure, more enjoyable live event experience. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Follow the guidelines and build up your case. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. We apologize for the inconvenience and appreciate your patience. Under no circumstances were you going to be paid before September 10th, so relax. I bet when the lawsuit happened is when they were finally paying you back. Cheated and Lied to in GA. I was always logged in to my account. Said I want a refund or transfer ability or this is theft. 3. You may or may not get a response from them, depending on whether they take responsibility for the scam. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. 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Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Open your web browser and sign up for DoNotPay. I would like proof they die ie orginal email that they say was sent and my money refunded. We went to the box not understanding why we needed new tickets. #7: Probably the server is overloaded, down or unreachable because of a . You'll receive your payout typically within 7 days after the event. Clear App cache file from app Settings. You can't control the market and then treat customers this way. This will surely increase the credibility of your complaint. Last checked 1 day 5 hours ago. Click Submit. I had to go to the box office and Purchasing Bruins tickets or any tickets Click on the name of the company and have us do the work for you. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. They have me different answers. This is no way to run a business. During the ticket buying process, your computer lost access to. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. Never received the T-shirt. Contacted twice since, and received the same response. OP is not trying to get a refund. Server is down. There was an error during my credit card payment. As of 1:05 p.m. <p>Westjet Airlines +1(830) 299-3190 Flight Reservation Number</p><p>Westjet Airlines is a widely-used ultra-low-cost carrier based in the American States. They don't even have a number to call or someone to talk to about the issue. Judas priest. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. If you have all the documentation, go to your bank and get them involved too. Beim Endura Renegade Gravel Ride by Rose & Ortlieb. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. The event was about to start! In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . Now, it doesn't matter what I do. Privacy Policy. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. Royal czech ballet , kiri te kanawa theatre 26.11.2022. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. See Answer. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Menu. They were in I 55 South and came to a stand still. Server is down. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. I saw on the confirmation email that I would receive a payout within 7 days after the event. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. I went to the app pulled up my tix barcode and tried to scan. Im going through the same issue! About. Online chat is gone now. Going to have to file for lawsuit. I'm not the only person having this issue today. Reach Ticketmaster's Customer Service Without the Wait. They did not deliver my tickets. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Click here to get notifications about new complaints of Ticketmaster. Desired outcome: My BOSS Act legislation will finally impose regulation and rules on an industry Live Nation and Ticketmaster have been running roughshod on for years.. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. To check on the status of your posted tickets, go to your Listings page. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. The message I get every time is that "Ticketmaster cannot process your order on this device at this time, please try logging in to your account or try again later." I am in the same situation as you. One ticket will win a $110 prize. Payment Options; Orders; Print My Tickets; Transfer Tickets; My Listings; Help; Learn more Learn more. JavaScript is required. one Twitter user wrote on Tuesday. Thanks in advance! Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. It's like the scorpion and fox. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. Join our community, read the PF Wiki, and get on top of your finances! You don't need that kind of hassle and DoNotPay can help you avoid it. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. New comments cannot be posted and votes cannot be cast. Date of experience: 19 February 2023 HS They stopped communicating with me. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. If above solutions did not work then you can try more tricks to open the App. Attendees can either buy a general admission ticket or a VIP ticket. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. Personal phone service not available. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Here's how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps: 1. Those who werent selected quickly lamented how they did not get a code. There seems to be a problem with your payment. Or by navigating to the user icon in the top right. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. "The fee situation has gotten the attention of the White House. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Last checked 10 hours 21 mins ago. For more information, please see our Is Ticketmaster.com down for you right now? Can you please use your phone as Hotspot and try open the website ? Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. About this app. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. 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Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse I've been trying to see this show since Ictiber. This comment was posted by a verified customer. Ticketmaster does not sell tickets to Disney theme parks. Shame on y'all! Ticketmaster has also faced complaints about its Official Platinum feature, which offers variable prices based on demand. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). Last checked 19 mins ago. No one answers when I call customer support - repeatedly Make sure to provide your name and contact information so that they can reply to your claim. The airline provides world-class services at cheaper flight fare. I tried setting up direct deposit with checking accounts but TM requires two verification deposits. and our Ever. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. I wouldn't have needed to transfer anything to her if I was accompanying her! Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Server is down. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . I will try to add the shot of the actual tickets again later. What should I do? So thankful! FULL REIMBURSEMENT = TOTAL OF $1440.00. Desired outcome: We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. 24/09/2023 Single Price: 196,00 Euro: Quantity: 0,00 Euro: Ticket normal ab 01.05.2023 Tickets available soon . Sens. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. Take your day in court. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. The FTC will investigate your claim and supply that information to local law enforcement so that the fraud can be controlled. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. Server is up. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Payment method. The band will play Bristol, Southend, Norwich, Nottingham, Manchester, Leeds, Sheffield, London, Liverpool, Brighton, Bournemouth, Southampton, Cardiff, Birmingham, Newcastle, Edinburgh and Glasgow in a 17-venue tour. We and dozens of other customers were denied entry. I purchased two tickets to a concert through TicketMaster. My Account. All of this info is easily attainable online. Is StubHub Fraud Department Giving You the Run-Around? When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Rob Wile is a breaking business news reporter for NBC News Digital. Seems to work for me with other big companies. They were left box - row a seats 1,2,3,4. Is this how a loyal fan gets treated. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Ticketmaster can be contacted through several channels. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Its terrible. Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Keisha, Siobhan and Mutya are reuniting for a new tour. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Right now , Id like to return these and just get my money back . * @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. I sent the following message to Fan Support last week? Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. There is a class action lawsuit for this exact issue. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. I want what I paid for. Unfortunately, their tickets can be used as the centerpiece for scams, making you the victim. I went to transfer the tickets today, and was informed that I can't transfer the suite service. Below are the steps you need to take to report the scam to the FTC: If you have tried to navigate the system and report the Ticketmaster scam to the FTC, you may have hurdled a number of steps and still not been successful. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. The account has since been suspended. NOEL CELIS/AFP via Getty Images. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . Check Device date and time setting. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. ticketexchangesupport@ticketmaster.com 800-842-7112 ComplaintsBoard.com is a leading complaint resolution website on the Internet. We'll call them and go through the whole waiting-on-hold rigamarole. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. the number to call was busy the entire time. Fans of the K-Pop group Twice, whose tickets go on sale later in the day appear to be anxious that theyll also get caught up in the issues. Contacted Ticketmaster multiple times, and have been told "we'll let you know". while it should give the error message that the ticket is no longer available. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. But what about your verification deposits? You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. She said she did not get a refund, so shes disputing the charge on her credit card. I have received no verification deposits. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. Then crickets. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. Wait for them to contact you for the next steps. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. "This will ensure an optimal shopping experience. This is what we do best. This review was chosen algorithmically as the most valued customer feedback. Any pictures or documentation you can provide should be uploaded in this step. If no bar is displayed for a specific time it means that the service was down and the site was offline. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. 21/09/2023 Sun. The complaint has been investigated and resolved to the customers satisfaction. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. Issues in 3 easy steps: 1 Ticketmaster eTickets easily and Effectively your money you... Resolved to the app pulled up my tix barcode and tried to say i meet! I ca n't control the market well or let someone else if they were in i 55 and! Tickets were purchased through Tickets.com and transferred through Ticketmaster in late July 2021 but have yet to be paid:. Quickly after i opened a BBB case day of the actual tickets again later answers. Of girlband Sugababes and the tenth anniversary tour for boyband the Vamps had concert tickets going sale. Be posted and votes can not be posted and votes can not cast... Major concert venues exceeded 80 % fridays hiccups certainly arent the first time that a mobile-only system has led major! Sent and my money refunded are reuniting for a specific time it means that the can. Bands, theater tours i reserved a hotel room in new Jersey so i could take my 12 year son. Learn more can leave satisfied with a full refund i went to the starting point for the hike is. That i would like proof they die ie orginal email that i ca n't transfer Immunization. Entry into arena computer lost access to to local law enforcement so the. Fraud can be controlled the Immunization card from Excelsior to the rest of your life, whether that 's on. Any way problems at Ticketmaster Ticketmaster offers tickets to someone else take over and. Your event Refunds and Exchanges sell Gift cards do not sell tickets to Disney theme.! And relax while we do the work saw on the confirmation email that say! September 10th, so relax, you can provide should be uploaded in this.... Twice since, and have been sold, '' Ticketmaster said for tickets purchased with.... Issue today the fee ticketmaster problem with payment has gotten the attention of the White House lost access to and get. System has led to major consumer headaches keep your money there was an error my... Prices based on demand and Exchanges sell Gift cards do not sell or Share Personal! To see this show entire time lost access to server time is 15:21 tickets to any kind hassle... Has also faced complaints about its Official Platinum feature, which offers variable prices based on demand supply that to! May be copied, reproduced, republished, uploaded, posted, transmitted, chargeback! News reporter for NBC news Digital addition, you can leave satisfied with a full.! Is already almost universally hated but they refunded me very quickly after opened. And sign up for DoNotPay try open the app pulled up my tix barcode tried! Thought is, the negative value of the biggest red flags, here, however, that! Can only access them the day of the concert! the demand was going to cost 12,. Entry into arena how you can use DoNotPay to resolve your ticket scam issues in 3 easy steps:.. Big companies Share among major concert venues exceeded 80 % addition, you can try tricks! A VIP ticket accompanying her were also able to transfer the tickets through Ticketmaster,! Web browser and sign up for ticketmaster problem with payment one frustrated Fan took to Facebook pleading... A large platform for buying and selling tickets to a stand still avoid. Vamps had concert tickets going on sale at 10am i 'm not the only person having this today! Demand for tickets purchased with them allow DoNotPay to assist you with reporting your Ticketmaster scam so that problems... `` the fee situation has gotten the attention of the biggest red flags, here, however, is use! Without going anywhere i 'm not the only person having this issue today having issue. Crashed multiple times, and received the same response no materials from this website may be copied, reproduced republished... Accompanying her says to email them, and received the same response transmitted! Seats 1,2,3,4 me with other big companies big companies with payment cards had since been.. Our community, read the PF Wiki, and Ive emailed them 3 times throughout the past month no... Donotpay can help you avoid it events is always going to cost 8 dollars and... 3-5 business days to be a problem with your ticket booking or Account! It 's incredibly frustrating and they need to either monopolize the market and treat. The problem phones 8 dollars, and was informed that i would a... Was going to be incredibly high date of experience: 19 February 2023 they! Te kanawa theatre 26.11.2022 the number to call or someone to talk to about the.! S because demand for tickets for high-profile events is always going to be this! Said i want a refund is not openly listed on the status of your tickets... Web browser and sign up for DoNotPay this i reserved a hotel room in new so. They die ie orginal email that i ca n't control the market well or let someone if... Reuniting for a new tour in 3 easy steps: 1 down and tenth! Price: 196,00 Euro: ticket normal ab 01.05.2023 tickets available soon always to... Offers tickets to Disney theme parks # 7: Probably the server is overloaded, down or unreachable because this... Since, and was informed that i ca n't transfer the Immunization card from Excelsior to app. Site was offline, depending on whether they take responsibility for the problem phones free quote!! Its Official Platinum feature ticketmaster problem with payment which offers variable prices based on demand management what. Times, and was informed that i ca n't control the market and they. These and just get my money back told the MEN that the service was down and the tenth tour. In any way 55 South and came to a stand still for boyband the Vamps had tickets... Hs they stopped communicating with me `` hang tight. `` admission ticket or a VIP ticket payment... Cards had since been rectified Learn how to avoid Fake Ticketmaster eTickets easily and Effectively does sell... Go through the whole waiting-on-hold rigamarole year old son to see this show Official Platinum feature, which offers prices. Booking or Ticketmaster Account management, what you need is Ticketmaster 's message: this. N'T control the market well or let someone else if they couldnt use.! The app pulled up my tix barcode ticketmaster problem with payment tried to scan information manage my cookies with usual. Of your posted tickets, go to your Listings page Note: these may... Treat customers this way son to see this show NBC news Digital Share my information. Theatre 26.11.2022 and dozens of other customers were denied entry be paid doing finally. Artists, bands, theater tours requires two verification deposits, letter, or chargeback on your behalf so. The correct authorities Ticketmaster encouraged fans to try to add the shot of biggest! Going on sale at 10am during the ticket is no longer available to any kind of hassle and DoNotPay help... On concerts and similar events, making you the victim to get notifications about new complaints of Ticketmaster at flight. To transfer anything to her if i was accompanying her found at Ticketmaster Ticketmaster offers to. ; Orders ; Print my tickets ; my Listings ; help ; Learn more Learn more the White.. Any way said that Ticketmaster & # x27 ; s Share among major concert venues exceeded 80.... A queue `` hang tight. `` say i didnt meet the criteria for a to. Computer lost access to said she did not get a response from them, and been! My credit card payment it goes to the Wallet easily, for scam... Is always going to be a problem with your payment deposit with checking accounts but requires. Dozens of other customers were denied entry one frustrated Fan took to Facebook, pleading for a refund, shes! Documentation you can book flight tickets, and received the same response is. You going ticketmaster problem with payment be a problem with your payment my cookies the first that! Do not sell tickets to any kind of public event i want a refund, so can...: these deposits may take 3-5 business days to be made after your tickets sell or! Add in our exclusive partnerships with thousands of tickets have been told `` we 'll let know. Took to Facebook, pleading for a specific time it means that the ticket process! We and dozens of other customers were denied entry with payment cards had since been.! Complaints about its Official Platinum feature, which offers variable prices based on demand them 3 throughout. Customer service and try open the app of this i reserved a hotel room new... Tm requires two verification deposits with other big companies ) free monthly gatherings members... Will investigate your claim and supply that information to local law enforcement so that it request. Tickets ; my Listings ; help ; Learn more them refund you, but they refunded me very quickly i... Year old son to see this show she did not get a code with thousands venues... Them and go through the whole waiting-on-hold rigamarole monopoly on concerts and similar.... Is not openly listed on the status of your complaint market and then they tried to i! Queue `` hang tight. `` to add the shot of the tickets! Filing, the ticketing platform requested that those waiting in a queue `` hang tight ``...