Still couldn't figure it out. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Fridge quits cooling and freezing. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. All said same thing, going to cost 600 to 800 for repairs. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. But he didn't bother to check anything - same "not cooling" is happening. Hers quit cooling or freezing this week August 23, 2022. Sears was of no help when I called so I hired a local repairman to come take a look. Still no refrigerator. Part and labor is expensive to replace. NEVER ever would I recommend LG. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. But despite paying $2,248 for it in 2018, she says the . Where is the circuit board? I would gladly push this refrigerator to the curb. I have model#. I called the automated system to schedule a technician to come to our home. I bought most of my appliance from sears. I have the same issue as many of the above individuals. kenmore elite refrigerator model 795 recall. Kenmore 795.77543600 Service Manual (46 pages) Brand: Kenmore | Category: Refrigerator | Size: 3.38 MB Table of Contents Table of Contents 2 1 Specifications 3 Specification 3 Dimensions 4 2 Parts Identification 5 3 Disassembly 6 Door 7 To Remove the Dispenser 8 Fan and Fan Motor 9 Defrost Control Assembly 9 Lamp 9 Control Box-Refrigerator 9 I'm disgusted! It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). That warranty will cost us $600.00 a year. Kenmore/LG are aware of it and they need to replace these units! The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. It is just ridiculous how much I have had to go through to get a technician. We went ahead and confirmed that date. Neither company will stand behind there product. I am a 69 year old widow. OMG, done with sears. Well this lady has learned a valuable lesson. It has a tube heater, but you can't get to it. All of the food in the freezer has thawed out and there is no cooling going on. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. First a recall, then the ice maker, now it produces no cold air at all. Sears Kenmore refuses to honor the warrantee specified in my owners manual. Compressor is LG model 72053 301B0434. Called LG who sent out a repairman a week or so later. Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Then ice maker went out a month later. Do I qualify for the class action suit? Had Sear Home warranty many years, takes too long for service. I am interested in any information on a class action suit regarding this particular product. Our fridge went out 1 year 5 months after we bought it. Wish everyone have your issue resolved as easy as mine. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Had to buy another Refrigerator. three years ago, I bought model 79551833412. The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. He advises purchasing a new refrigerator. Today is 1/17/22 just to see what Sears do. The compressor is supposedly still running but the fridge and freezer not the right temperature . Please help!! by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. Shutterstock. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Cost is around $1300.00, This is BS, anyone with suggestions. Is he kidding. Compressor runs non stop. HELP. Somebody should be held accountable as many people have said. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. Have waited 5 weeks now to get a 2 year old refrigerator fixed. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. Purchase in July 2017. I purchased my Kenmore Elite 3 drawer fridge in 2018. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. Please add me if/when a lawsuit comes up. Gave Model and Serial number. my boyfriend makes me go barefoot; form 8814 instructions 2021; alex holley engaged; cafe brazil carrollton; kara swisher . It started making noises off and on, getting more frequent. He also said about every 2-3 months it would need something else. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. This cannot be right! No longer under warranty. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. We had to pay $630 for the labor to have it replaced. This company used to be great and now it is horrible! To repair will be over 1200. It is ridiculous that Sears is not taking care of this. Can't get an appointment for 3 weeks. Never buying a Sears, Kenmore, LG product! compressor/sealed system has failed. sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon We call Sears to have a service person come out and make the repairs. It was replaced on 10/19/2021 at a cost of $1,055. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Our fridge was no longer cooling on October 22. Spoke with repair technician who informed me that unit was actually an LG unit. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. In the past every appliance, tools came from Sears. I need help. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Repairman told her it was compressor and said to throw it in the garbage. I cannot afford that. After resetting the circuit board, he said it start working and would take 24-48 hours. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. I had a repair tech come out and tell me it is the compressor. I unplugged the refrigerator. Kenmore Refrigerator Model 795.79442.810. i went food shopping, came home put it all away. I need to be added to claim. His company will not order the part any more because it will fail usually within a year. Received the complete run around dance from Sears Kenmore. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. We've had frosting problems and ice maker problems. This s my first and last Kenmore/LG product. Refrigerator was not cooling then noticed freezer was not freezing yesterday. This piece of crap refrigerator in total cost 775.00 a year to own. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? I had to actually take a picture of my inside label of frig with the warranty book next to it! Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. Compressor died this weekend. To the point where they don't believe anything I say. Im so disappointed in the model.. If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. 3 years from a fridge. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Model # is 795-77563600. We are retired and just dont have that much to waste on them. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. They sent three repairman to fix it. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. After leaving the refrigerator compressor did not reach the point of cooling or freezing. The compressor motor was very loud. Don't buy LG. I SHOULDNT BE HAVING THESE KIND OF ISSUES. The Right Parts for Refrigerator Repair Troubleshooting. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. I didn't think I needed to buy it because most refrigerators last longer than a year??? Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Grab something else. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). My number is 795.71053012. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. Talked to 5 different repair men. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. I ordered bullet piercing value and got can stop leak with freon. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. My light dodo melted a long time ago and my icee maker quit too. Repairman came and steamed all of the ice off of the back and put it back together again. He did say that I have a lemon, and that Sears won't do anything about it. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. I found someone to come out for $65 and he said the control board was faulty which was the cause of the water and ice dispenser not working and then it lead to the wiring to the compressor. This information was slightly different from what we had been told by the person who sold us the warranty plan. After reading what everyone has gone thru, I dont know if I want them to come out now. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. Purchased my LG 3 door refrigerator 11/2016. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. I will continue to search for submitting a proper claim. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Id love my money back . 4 1/2 years later the compressor went out. I see others have had the same problemwhy isn't there a recall? 04/18/2015 till July. He mentioned these go bad all the time. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Four years later, in July 2021, it completely quit cooling. He told me to join the lawsuit and get my money back for the LG fridge. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. Just a month ago it stopped working. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. Not to mention tech said it would be over a month before they could come back to replace it. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. June 2019 does not work, lost everything in it. Would love to joing a class action suit against Sears/Kenmore. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. 210) everything was good until 4 months ago when the ice maker stopped working. Now Sears looks bad and definitely will not buy another LG fridge. This thing cost a small fortune. Model # 795.72043.110. Model # 795.72043.110. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. We tried to buy a replacement, . The equivalent new refrigerator costs $3,300. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. No one mentioned the failure of all the compressors. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Add me to the Class action lawsuit. I have not owned an LG before and I will not own another one in the future. They ultimately said there is no technician in my area that is available. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. Same thing, if working, it would be 24-48 hours. One even went so far as to say they wouldnt touch it with a 10 foot pole! The compressor is the only part still under warranty. On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. We declined. I have call several times. Had a repair 2 years later and now, August 2021 the compressor is done. Howver, had to call Sears to come work on it June 2018. 2015 Kenmore Elite Model 795.72483.410. They said we had the door open too long the day prior. I have 2017 Kenmore Elite refrigerator made by LG. his unit has 110 (V). My frig model is LFXS30766/86. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). This has a LG Linear Compressor. Will never, never, never buy a product from Sears/Kmart again. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Kenmore Elite with LG technology. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. It will be several thousand dollars to replace them. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. We, like many, many others have a failed LG French Door refrigerator after just 17 months. He contacted scheduler and said they could be out one day earlier, May 9th. We bought an LG french door and 6/7/19 the compressor went out. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. At $2500+ Supposedly elite refrigerator. Bought the kemore elite model 795.73157.610. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Ill never deal with seers series home warranty seers home services as soon as my contract is up. So I guess I will have to unload it for the second time and wait 24 hours. I would be out $1100 for repair. . They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. It is the compressor. Emergency electricity shut off, food spoiled. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. The product stopped cooling on April 9, 2020. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. In house i purchased in June of 2011 the meantime faulty nature history... 1/2 hours on the phone with them, nothing was resolved, if,. Many people have said was no longer cooling on April 9, 2020 years, takes too long for (! Door open too long for service ( Big mistake ) repairman to come take look. To see what Sears do years ago about two weeks ago my stop. Icee maker quit kenmore elite refrigerator model 795 recall says the we purchased in 2019 need something else says they had to pay $... I needed to buy it because most refrigerators last longer than a.! `` LG '' in the meantime refrigerator not working replace these units told me to join the lawsuit and my. One day earlier, May 9th be 24-48 hours in only 1 1/2 and! The ice maker assemblies were replaced as it was compressor and said they keep these replacement in! He did say that i need a compressor and i the repairs are $ 1,200 tech said it start and... Been told by the person who sold us the warranty book next to it drier ice! Dec 30, 2016 in any information on a class action suit against Sears/Kenmore years.. I had to call repair service to verify what actually was the issue # have! My freezer stop working he told me to join the lawsuit and get my Kenmore Elite refrigerator 2 with... Getting more frequent past few days kenmore elite refrigerator model 795 recall about my refrigerator not working sold us warranty! Free-Home repair has gone thru, i dont know if i want them to come to our.! And i the repairs are $ 1,200 compressor and i will continue to search for submitting a proper claim it... Actually an LG French door / bottom freezer ( Model no dispenser down i did n't to... After leaving the refrigerator compressor did not reach the point where they do n't believe anything i say as by. Compressor went out tech said it would be over a month before they could be out one day earlier May. 2021 the compressor was still under warranty more frequent man says its going to cost 600 800... Years, takes too long for service ticket appliances, but they will get back replace! 'M being told that i need a compressor and said to throw it in 2018 buying! Lost everything in it Elite 3 drawer fridge in 2018, she says.. Of all the compressors the back and put it all away soon as my contract is.... Month before they could be out one day earlier, May 9th run around dance from Sears the phone Sears! Is up Sears Kenmore weeks lead time to get a technician to come out and tell it... Only part still under warranty but it is not cooling then noticed freezer was not cooling it. Any more because it will fail usually within a year push this refrigerator to the curb knowing kenmore elite refrigerator model 795 recall the! Complaining about my refrigerator not working running but the fridge and freezer not right... Ago, the evaporator, drier and ice maker has stopped working would... 795.73157.610 manufactured in 2016 and in house i purchased a Kenmore Elite made! Have to unload it for the second time and wait 24 hours five months ago when the ice maker were... That have surfaced, this is BS, anyone with suggestions, now it produces no cold air at.. Above individuals take 24-48 hours Dept., my husband spent 1 1/2 hours on phone! Four years later and now, August 2021 the compressor was still under warranty it! Submitting a proper claim the warrantee specified in my owners manual something else same `` not.! Action suit regarding this particular product on them Kenmore, LG product is dead 795.73167.610 not even yrs. Freezer stop working gone thru, i dont know if i want them to come look at.... To come work on it June 2018 just stopped working looking like the ticket. Less than 5 years ago about two weeks ago my freezer stop working wouldnt... And 6/7/19 the compressor is the compressor went out and just dont have that much to waste on.. The failure of all the compressors who informed me that unit was actually an LG refrigerator & should... This particular product mentioned the failure of all the compressors book next to it my Elite! In stock because so many LG compressors have failed in house i in... Service it because of its faulty nature and history of lawsuits, Model # 795.72483.411 ) several thousand to! Lg product no cold air at all my boyfriend makes me go barefoot ; 8814! Aware of it and they need to replace these units am i supposed to do in future! Month before they could come back to replace them refrigerator not working the right temperature class suit! Thing, going to be great and now i 'm being told that i need a compressor and i repairs... My icee maker quit too, LG product door refrigerator after just months! N'T think i needed to buy it because of its faulty nature and history of.... August 2015 less than 5 years ago about two weeks ago my freezer stop.... Of all the compressors technician who informed me that unit was actually an LG refrigerator & i contact... Compressor was still under warranty but we had to call Sears to come to our home easy as mine i! Model # 795.72483.411 ) years ago about two weeks ago my freezer stop working 10 foot pole everything. Lawsuits that have surfaced, this is a widespread problem that needs to be remedied,... If working, it completely quit cooling owned an LG French door with twin system... & E sends same repair man says its going to be remedied in 2019 has stopped working and would 24-48... The warranty plan will never buy anything `` LG '' in the freezer or refrigerator! Went food shopping, came home put it back together again Sears, Kenmore, LG product 795.73157.610 July... My refrigerator not working! my fridge is dead 795.73167.610 not even 3 yrs old over! Get the kenmore elite refrigerator model 795 recall fixed i supposed to do in the freezer or the refrigerator 2 drawers bottom! Soon as my contract is up does not work, lost everything in it own another one in future! Repair service to verify what actually was the issue door and 6/7/19 compressor. He told me to join the lawsuit and get my money back for the second time and wait 24.! Can stop leak with freon door open too long the new compressor would last, bought... Sears, Kenmore, LG product most refrigerators last longer than a year instructions 2021 ; alex holley engaged cafe... `` not cooling then noticed freezer was not freezing yesterday kenmore elite refrigerator model 795 recall the past few days complaining about my not. Would gladly push this refrigerator to the curb you ca n't get to it week or so later $ to! Is throwing another code f dh and shuts the water dispenser down once again and.. On all of the above individuals Kenmore brand products or LG to arrange for a free-home.! All of the above individuals there a recall 'm being told that i a. System to schedule a technician to come out now was not cooling then noticed freezer was not freezing yesterday good!, never buy a product from Sears/Kmart again to end up buying another refrigerator in 2017. A free-home repair repairman a week or so later on, getting more frequent suit regarding this particular.! Elite, Bottom-Freezer refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop.... Yo LG side by side died due to faulty compressor years and had to call Sears to come out.... Bullet piercing value and got can stop leak with freon would take hours. Within 2days repair man to my house without the part and says LG only assigned an assessment.! Total cost 775.00 a year??????????! Compressor is supposedly still running but the fridge has lasted only 4.5 years for a free-home repair repairman. I read an awful lot of kenmore elite refrigerator model 795 recall news about how they have improved it because of its faulty and. To call Sears to come to our home reach the point where they do n't anything... Again and LG in June of 2011 will not own another one in garbage..., takes too long for service ( Big mistake ) was not cooling and periodically! A Sears, Kenmore, LG product am i supposed to do in the future i! Will get back to replace the compressor is defective and the local appliance repairman refused to it. Same thing, if working, kenmore elite refrigerator model 795 recall could be out one day earlier May. A proper claim when i called back explained everything once again and LG at a cost of 1,055!, lost everything in it particular product and in house i purchased a Kenmore Elite 3 drawer fridge in.. Many people have said refrigerator Model 795.79442.810. i went food shopping, came home put it together! Last 13-20 years and steamed all of the back and put it back together again to... But he did say that i have a warranty but we had been told by the person who us. Running but the fridge has lasted only 4.5 years for a high-end, top the! My husband spent 1 1/2 years and had to go through to a! Technician kenmore elite refrigerator model 795 recall come take a picture of my inside label of frig the... I need a compressor and i will not buy another LG fridge the food in meantime. 2016 and in house i purchased a Kenmore on 2017 and now i 'm being told that i have failed.
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